Microsoft Nigeria Vacancy: Technical Account Manager (TAM)

Microsft Nigeriais set to recruit credible and qualified candidates for the position of a Technical Account Manager (TAM) – If you have unique experiences, skills and passions—and we believe you can bring them all to Microsoft for a rich, rewarding career and lifestyle that will surprise you with its breadth and potential. Just imagine the excitement and satisfaction of what you can do, where you can go, and the difference you can make with the resources of Microsoft behind you.

Microsoft Nigeria is recruiting to fill the below position of:

Job Title: Technical Account Manager (TAM) Nigeria

Job ID: 832488-107867

Location: Lagos, NG

Job Description

Do you enjoy working with large Enterprise customers and understand what it takes to achieve the highest levels of customer satisfaction? Can you spot the trends in customer technical support use and use this knowledge to make them more efficient and effective? Does understanding a broad range of Microsoft products and being an expert at describing their value interest you?

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement

The Technical Account Manager (TAM) provides support delivery management of Premier issues and services designed to improve customer IT operational health in assigned account(s)

The TAM:

• Is the trusted advisor to the account’s Customer Support Manager (CSM) and the Microsoft owner of the customers IT operational health
• Manages support delivery on reactive incidents provided by Microsoft CSS
• Knowledgeable on a wide range of Microsoft technology with industry recognized IT Operations certification
• Maintains Support Delivery Plans that capture current situation and analysis for IT Health improvement – also used by sales opportunities and renewal
• Manages the delivery and follow-up of proactive support designed to reduce reactive support cases and costs

The value the TAM brings to the customer is successful operation, and hence realization of value, of Microsoft products. The value the TAM brings to Microsoft is increased customer satisfaction, reduced support costs, and awareness needed around product improvements.

The Technical Account Manager is the only long term, relationship based, customer facing support role.

Qualifications

• 10+ years related experience.
• BA/BS or MBA degree in Computer Science, Engineering, Business (MBA).
• Competency in Analytical Problem Solving, Building Customer/Partner Relationships, Confidence, Cross-Boundary Collaboration, Impact and Influence, Interpersonal Awareness, Project Management, Strategic Insight, Product & Technology Expertise, Value Selling.
• Training and certification in Required: ITIL Foundation Certificate, Preferred: Microsoft Certified Systems Engineer (MCSE) Certification, ITIL Services Manager Certificate, Project Management Professional (PMP) Certification.

Application Closing Date
17th May, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online 

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Halliburton Nigeria Vacancy : Senior Engineer - Pipeline/Process

Halliburton is one of the world's largest providers of products and services to the energy industry and we recruit for the position of s Senior Engineer, Pipeline/Process. With more than 72,000 employees, representing 140 nationalities in approximately 80 countries, the company serves the upstream oil and gas industry throughout the lifecycle of the reservoir - from locating hydrocarbons and managing geological data, to drilling and formation evaluation, well construction and completion, and optimizing production through the life of the field.

Why Halliburton? How about global opportunities, interesting work within small cohesive teams, extensive training, and the opportunity to take your career wherever you want it to GO, with all the support and stability of a truly global organization. With more than 60,000 employees in approximately 80 countries, Halliburton is one of the largest and most respected energy services companies in the industry. Whether you are a new graduate seeking your first job, or an experienced professional looking to make a career change, we have fantastic opportunities across our organization. Are you ready to GO?

Halliburton is recruiting for the position below:

Job Title: Senior Engineer - Pipeline/Process

Location: Port Harcourt, Rivers
Requisition: 00234643
Internal Job Title: PP13-ESG-Tech Prof-PPS, Sr
Reference Code: NB00234643_EXT_000
Contract Type: Regular

Job Details 

• Under broad direction, is responsible for the financial and technical success of the project.
• Responsible for all phases of project planning and execution.
• Plans, organizes, coordinates, and controls projects in accordance with the established policies, procedures, systems, and requirements approved by the company.
• Responsible for day to day contact and communication with client counterparts.
  Possesses a detailed knowledge of the industry.
• Develops cross discipline skills, people development skills, and business management skills as part of developmental process to become responsible for a larger project.
• Supervises project personnel through subordinate leaders.
• May serve as a proposal manager.
• Job role has budgetary type of accountabilities or directly impacts a revenue center's viability or its quality of service via personal contributions.
• Job role contributes directly to value creation.

Requirements 

• An undergraduate degree in Engineering discipline required.
• Minimum of 5 years of experience in Pipeline and Process Services which includes experience in Operations and Business Development and management experience.

Compensation Information 

• Compensation is competitive and commensurate with experience.

Application Closing Date 
21st May, 2013

Method of Application
Interested and qualified candidates should:Click here to apply online

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