17 April 2012

Consolidated Breweries Plc Recruiting for Graduate Management Trainees Recruitment 2012

Consolidated Breweries Plc is recruiting for Management Trainees Recruitment 2012. We are a subsidiary of Heineken International, produces and markets “33″ Export Lager, Champion Lager Beer, More Lager Beer, Williams Dark Ale, Turbo King Dark Ale, Hi – Malt and Maltex brands. We are a Group comprising four breweries and a factory which are located in the different geo-political zones of Nigeria. 
With over 30 years brewing experience, we are one of the major players in the industry and have continually contributed to the growth of the Nigerian economy.
We are looking for talented, focused and determined individuals to fill the position below:

Job Title: Management Trainees
The Role
The trainee will undergo an intensive training program that is tailored towards a specific role for a definite period. Successful candidates must be ready to take on challenging tasks and assignments in any of the Company’s locations.
Requirements
The ideal candidate should meet the following:

B.Sc degree with a minimum of second class honours upper division in any of the following areas: Applied and Natural Sciences; Social and Management Sciences; Engineering and related discipline.
A master’s degree would be an advantage.
Evidence of having participated in the National Youth Service Corps (NYSC) scheme or exemption
Not older than 27 years as at 1 st January 2012
Not more than two (2) years of post graduation experience
Ability to work with computer systems and MS office suite
Willingness to work in any of our locations in Nigeria
“Hands on” attitude and self – starting disposition
Have good oral and written communication skills.

Remuneration

Remuneration attached to the position is in line with the existing rates in the industry
Application Deadline
26th April, 2012
Method of Application
If you are confident that your skills and orientation have prepared you to succeed in the above position, apply with copies of your curriculum vitae and relevant credentials to: recruitment@consobrew.com
Clearly indicating the position as Management Trainee 2012.
 
Read more >>

CGS Conflict Prevention and Recovery Actuators (CPRA) Massive Recruitment


The CGS Conflict Prevention and Recovery Actuators (CPRA) was created in 2001 in direct response to the importance of Recovery issues, Security, Development and Peace.
We work to support Governments and States around the world to restore the quality of life for men, women and children who have been devastated or affected by violent conflict, crisis, under-development or natural disasters.
The organisation is the coming together of specialist in the field of DDR, SSR,
Conflict-Prevention, Classification and Stabilization as well as specialist from the
Academia, Military, Intelligence and the Corporate world.
Our objective is to provide a veritable platform for Governments and Individuals to
pro-actively intervene in stemming the tide of violence, conflicts, poverty and under-
development through the use of programmes to terminate the conflict or mitigate
the fall-outs and restore the people and area back to the status which allows for
Security and Development to thrive.
CPRA provides a bridge between the Government, State officers and Agencies
which handles immediate needs and long-term development activities required to
carve stability out of chaos.
CPRA also assist Government and State officers to find new ways of preventing
violent conflicts and of encouraging development—earlier, faster and for longer
term results.
We step in before the conflict escalates and provide solutions. We provide the
framework for quick recovery as well as implement measures to consolidate and
sustain the peace. Our strategic plan identifies three specific goals as priority
areas for crisis prevention and recovery
Available job positions:
1. Manager - Accountability and Ethics
2. Manager - Operations
3. Senior Manager - Capacity Building
4. Admin manager - 4 - 10 years experience
5. Technical Officer - IT, Network, Server. 4 - 10 years
6. Accountant - 4 to 10 years experience
7. Account Officer - 4 - 10 years experience
8. Operation Officers - 2 - 10 years experience
9. Marketing/Sales Executive - 2 - 10 years experience
10. Admin Assistant/Receptionist - 2 - 10 years
11. Software Developer - Fox Pro, SQL, PHP or Others
i. - Consultants
ii. - Research Assistants
Conditions
1. Must have OND, HND, BSc, Masters or PhD
2. Must have at least the minimum experience
3. Verifiable referees
4. Verifiable working experience
5. Must be able to use MS Word at least
6. Must not be less than 20 or more than 55 years
The job is located in Abuja with deployment to all
parts of Nigeria and International.
Application Deadline
26th April 2012
How To Apply
Interested candidates should:
 
Read more >>

TSHIP VACANCY : FINANCE AND ADMIN

FINANCE AND ADMIN SPECarT
LOCATION: Sokoto Type: Full time Posted on 11 Apr-2012
JOB OPENING ID   41
ROLES AND RESPONSIBILITIES
FINANCE
•Review/approve vouchers/cheques to ensure proper allocation before submission to the Supervisor and the COP or DCOP.
•Submit timely requisitions of funds to JSI home office to ensure uninterrupted flow of funds to implement programme activities.
•Provide advice in the preparation of technical programme budgets and ensure that tracking of programme expenses takes place accordingly.
•Assist the DF&SS in the preparation of monthly and ad hoc financial, budget, payroll or accounting reports.
•Oversees closing of the monthly accounts and ensure they send by 10th of each month.
•Review the Zonal Offices’ monthly accounts before processing in QuickBooks.
•Approve all Petty Cash vouchers for processing.
•Prepare the payroll summary sheet and employees pay slips.
•Preparing all salaries deductions including payroll tax, advances, social security…etc.
•Review time sheets and update the employee leave section.
•Ensuring cost-effectiveness, efficiency and accountability throughout the life of the project;

ADMINISTRATION
•Manage Finance and Administration staff and systems to ensure conformity to TSHIP and USAID policies and procedures and to ensure quality control
•Oversees all procurement activities including procurement plans, invitations for tenders, pro-forma invoices, supplier selection and purchase orders and ensure that all procedures are being followed. Review and take appropriate action on weekly reports regarding outstanding purchase requisitions and purchase orders. Review vendors’ and all other contracts before they are signed
•Oversees the TSHIP vehicle fleet. Review and take appropriate action on monthly vehicle use.
•Oversees the totality of TSHIPS assets including their repair, maintenance and replacement.
•Oversees travel and transportation.
•Provide administrative assistance to program staff.
•Oversees, track and control all local contracts signed by TSHIP (house and office leases, consultant contracts, maintenance contracts, water and electricity, etc.)
•Serve as a permanent member of the procurement committee.
•Other duties as assigned by superiors within the capacity of his/her field of profession.
SKILL SET   
•Working knowledge of office management.
•Ability to work with and manage a multi-disciplinary team.
•Extensive financial, management and personnel experience.
•Experience in cross-cultural work environments
•Excellent team-working and team-building skills
•Ability to prioritize and multitasking of varied objectives and duties.
•Ability to work independent with minimal supervision and no maintain flexibility in working hours
WORK EXPERIENCE: 7 years
CLICK HERE TO APPLY

Read more >>

Guinness Nigeria Plc Vacancy : Talent Delivery Manager - Lagos

Diageo Nigeria invites applications for qualified Candidate for the position of Talent Delivery Manager.

Job Title:   Talent Delivery Manager

AutoReqId: 32030BR
Function: Human Resources
Level:  L4
Work Location: Lagos based with some travels within/ outside Nigeria
Reports To:   HR Director

Role Purpose:
The Talent Delivery Manager is responsible for creating, leading, implementing & embedding Talent, Learning and Resourcing programmes aligned to support the business strategy.

Key Accountabilities:

  • Lead the delivery of end to end Talent Management processes and procedures including Career and Succession Planning, Performance Management, Resourcing Learning and Development
  • Lead strategies and processes to build a strong and sustainable talent pipeline required to fill current and future roles in the business. 
  • Champion the delivery of the company's performance management process - Partners for Growth which integrates career and succession planning into the performance management process
  • Initiate and deliver strategies designed to enhance the attractiveness of the Company as an Employer of Choice
  • Deliver the Learning and Development agenda aimed at ensuring that the business has the right calibre of talent at all times
Key Criteria to be successful in this role:
  • Has a deep knowledge of Core Talent and Learning Programs in the business and ensures they are delivered in a consistent way
  • Understands and has a deep knowledge of Diageo Way of Resourcing (DWOR) and related end to end processes, procedures and practices
  • Has a deep understanding of Succession Planning and Management processes and procedures
  • Ability to manage significant, ongoing and complex change within the business
  • interpret and use data to diagnose issues related to Talent Delivery
  • Is able to understand issues/problems within the business and how to apply a consistent solution using consistent Talent, Learning and Resourcing interventions where appropriate
  • Builds effective relationships and works in conjunction with the wider HR Community to ensure core Talent programs and initiatives are supported and delivered smoothly 

Qualifications and Experience Required:
Graduate calibre with minimum of two (2) years in a Senior Human Resources capacity and exposure to the following areas:
  • Integrated Talent Management
  • Succession Planning and Management
  • Coaching, Mentoring and Performance Management
  • Strategy formulation and execution
  • Talent management process design and implementation
  • Organisational Development & Effectiveness
Desirable Skills:
  • People Management
  • Change Management
  • Influencing and Negotiating skills
Masters and/or Professional Membership of a recognized Human Resources Body is an added advantage.

Application Deadline
26th April, 2012

How To Apply
Interested and qualified candidates should:
Click here to apply online 

Read more >>

Airtel Nigeria – Manager, Contract and Budget Control

Airtel Nigeria is recruiting for the positions for a Manager, Contract and Budget Control.
Position Title: Manager, Contract and Budget Control
Job Code: 7016
Reporting To : Chief Technical Officer
Location: Lagos, Nigeria
Job Purpose
This function co-ordinate the operational portion of all Network expenditure, financial compliance and keep abreast of all related records. It supports all Network departments in interactions with Finance, Supply Chain Management, Legal, and Regulatory.
Principal Accountability
Network Financial
Commitment Process
  • Manage the Network Procurement Process leading to issuance of Purchase orders.
  • Maintain accurate records for all Network Purchase Requisition and related records at all times.
 Financial Compliance
  • Enforce the provisions of the Financial Delegation of Authority  (FDOA) and other financial directives as it relates to Networks expenditure
  • Facilitate the implementation of the Network Asset Capitalization process as instituted by the business with a view to establishing true value of network at all times.
Network Accounting
  • Maintain up to date records for Network Budget.
  • Ensure accurate Network Opex Accruals are maintained with Finance.
  • Maintain accurate records of Managed Capacity commitments.
  • Employee Engagement Maintain high Team Harmony and Engagement at all times.
Educational Qualifications & Functional / Technical Skills
Any of the following:
  • Bachelor of Engineering degree or related fields (Masters of Business
  • Administration or Engineering Management will be an advantage)
  • Or Bachelor of Science degree in Finance or Management
  • Good understanding of Technical Finance
  • Working Telecommunications Knowledge
  • Analytical and Presentation skills

Relevant Experience
  • Minimum of 7 years working Experience
  • Minimum of 1 years managerial experience
  • Past Experience in a Telecommunication Environment is desirable

Personal Characteristics & Behaviours
  • Personal Integrity
  • Good interpersonal relationship
  • Personal tenacity to succeed
  • Personal organizational skills
  • Effective communication skills
  • Time management skills
  • Motivational skills
  • Good project management knowledge.

Application Deadline
18th April 2012
How To Apply
Interested and qualified candidates should:
Click here to apply online
Read more >>

General Electrics (GE) Energy Entry-Level OMLP Program Associate

GENERAL ELECTRICS (GE) is set to recruit for an Entry-Level OMLP Program Associate. We’re a global infrastructure, finance and media company taking on the world’s toughest challenges. And we are taking the strengths that have made us an industry leader and putting them to work in service of a new era of global business, with a focus on the world and the people we share it with. Through initiatives like ecomagination and healthymagination, we are developing the next generation of products and services to improve the way we use resources, impact our communities and care for each other. Join GE and you’ll discover a career opportunity of incredible diversity – across disciplines and around the globe. No other company invests in the development, training and advancement of its employees the way we do, because we believe it is our innovative thinking that is our strength, and that strength is what enables GE to make a positive impact on tomorrow, today. From jet engines to power generation, financial services to water processing, and medical imaging to turning imaginative ideas into leading products and services. GE is imagination at work.
GE is recruiting Entry-Level graduates as OMLP Program Associates.

Job Title: OMLP Program Associate
Location: Lagos, Nigeria
Job Number: 1529564
Career Level: Entry-Level
Function Manufacturing
Function Segment: Leadership Programs
Role Summary/Purpose:
  • OMLP accelerates development of entry-level talent and produces leaders capable of meeting the challenges facing the Operations function at GE.
  • OMLP is a 2-year program that allows members to build leadership and functional skills through challenging rotational assignments and world-class training.
Essential Responsibilities
Intensive two-year entry-level program with at least three rotational assignments in various locations (international moves)
Possible assignments include:
  • Manufacturing Shop Operations, Process Engineering, Six Sigma Quality, Materials Management, Supply Chain Management, Environmental Health & Safety, Mentoring, teamwork, on-going reviews and defined deliverables
  • Technical training in contemporary manufacturing, global supply chain management, APICS certification, six sigma quality training, environmental health & safety
  • Business training and challenging experience in: project management, team leading, negotiation, manufacturing finance.
Qualifications/Requirements:
  • Degree in Engineering (Major in Mechanical, Industrial, or Electrical) with outstanding results
  • Unrestricted authorization to work in Nigeria
  • Prior intern, co-op, or research experience in engineering or manufacturing
  • Strong communication, analytical and problem solving skills
  • Fluency in English
  • Drive to start and build a career in an international environment
  • Flexible to move within African region
  • Desired Characteristics Demonstrated leadership ability
  • High performer with a passion to achieve positive business results
  • Curiosity and desire to learn and expand skill set
  • Flexible, adaptable, and open to change
Application Deadline
26th April, 2012
How To Apply
Interested and qualified candidates should:
Click here to apply online
Read more >>

16 April 2012

Chevron Nigeria Limited Vacancy : Business Analyst

Chevron Nigeria Limited is recruiting for the position of a Business Analyst in Nigeria.
Job Reference No.:    2012-IT-05
Job Title:    BUSINESS ANALYST
Job Type:    Full Time (Regular)
Job Category:    Information Technology
Job Location:    Lagos
Effective Job Opening Date:    4/10/2012
Job Closing Date:    4/30/2012
Job Description:  
. Business Anlaysis of IT projects
. Coordinate project initialization, prioritization and execution plans
. Maintain optimum data quality levels
Required Qualifications: 
- Bachelor’s degree with a minimum of Second Class Upper Division in Computer Science, Electrical/ Electronic Engineering, Mathematics or Statistics
Required Skills:
· Strong analytical, project management and business process skills
· Good knowledge of software development
· Strong end to end experience of Project lifecycle
· Excellent interpersonal skills
· Ability to document complex business processes
· Effective communication skills
Experience  
Three (3) years relevant post National Youth Service experience
APPLY HERE
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Chevron Nigeria Limited Vacancy : Business Analyst

Chevron Nigeria Limited is recruiting for the position of a Business Analyst in Nigeria.

Job Reference No.:    2012-IT-05
Job Title:    BUSINESS ANALYST
Job Type:    Full Time (Regular)
Job Category:    Information Technology
Job Location:    Lagos
Effective Job Opening Date:    4/10/2012
Job Closing Date:    4/30/2012

Job Description:    
. Business Anlaysis of IT projects
. Coordinate project initialization, prioritization and execution plans
. Maintain optimum data quality levels

Required Qualifications:    
- Bachelor's degree with a minimum of Second Class Upper Division in Computer Science, Electrical/ Electronic Engineering, Mathematics or Statistics

Required Skills:    
· Strong analytical, project management and business process skills
· Good knowledge of software development
· Strong end to end experience of Project lifecycle
· Excellent interpersonal skills
· Ability to document complex business processes
· Effective communication skills

Experience    
Three (3) years relevant post National Youth Service experience
APPLY HERE
Read more >>

WORLD HEATH ORGANISATION (WHO) VACANCY : NURSE OR MIDWIFE SCHOLAR PROGRAMME

The Nursing and Midwifery Office at WHO announces a number of opportunities for graduate students and outstanding nurse or midwife leaders to be involved in global health particularly in the areas of healthy policy, health system strengthening through primary health care approach, research, practice and education of health personnel for nursing and midwifery services.
INTERNSHIP
The program provides interns the opportunity to learn more about the World Health Organization as a whole as well as the role of nursing and midwifery at the WHO. It is open to graduate students who are finishing their programme from an accredited school. The internship is for a duration of 8 weeks. Individuals who meet the eligibility criteria may apply for the internship. WHO’s general intern guidelines are applicable.

PRACTICUM
This is an off -site program for individuals qualifying for the internship program and objectives of the program is the same as the Internship. The practicum is for a period of at least 8 weeks and requires in-country work with the WHO Collaborating Centre on Nursing and Midwifery Development. Each participant is to work with a faculty adviser at a WHO Collaborating Centre. The faculty adviser will provide on – site guidance and supervision. Additionally, the Nursing and Midwifery Office at WHO will maintain weekly conference (electronic) with the participant and his or her faculty adviser to monitor the work progress and provide the assistance needed for successful delivery of expected outcomes at the end of the practicum.
NURSE OR MIDWIFE SCHOLAR PROGRAMME
The programme is designed for outstanding nurse or midwife leaders to actively participate in development of health policy and normative tools and models on nursing and midwifery services at the global level. It offers a programme of intensive orientation of work in the Nursing and Midwifery Office in WHO. The programme is open to individuals with extensive experience and skills in identifying issues of special policy and strategic importance. Eligible scholars include senior leaders in education, practice, research and policy. These may be Government Chief Nursing and Midwifery Officers, Deans, Directors of International Programmes, Directors of WHO Collaborating centres on Nursing and Midwifery Development. The programme is offered for a period of 3 months.
RESOURCES
WHO does not provide resources to support individuals qualifying for the internship or scholar programs except health insurance.
WORK AREA OPENINGS
The areas of work are consistent with the Office of Nursing and Midwifery focus. These are:
Nursing and Midwifery Tools and Guidelines
Contributions of nursing and midwifery services in health systems strengthening
Economics and determinants of health
Workforce resiliency
Integrated planning of human resources for health
Primary Health Care
Nursing leadership in Primary Health Care
Partnerships Models
Nursing in Global Policy
Gender and poverty reduction
TO APPLY
Candidates may send a curriculum vitae and a letter of interest to: E-mail: nmoffice@who.int
Read more >>

AFRICAN ALLIANCE INSURANCE PLC (AAI) RECENT VACANCY : MARKETING EXECUTIVE

JOB TITLE: MARKETING EXECUTIVE
LOCATION: Lagos
RESPONSIBILITIES:
Develop customer service procedure, policies, and standards for the Marketing/sales department / unit
Acquire new clients by selling the organizations services & provide help & advice to prospective clients
Derive insights to competitor activities & effectively counter efforts
Keeping accurate records & discussions or correspondence with clients
Co ordinate sales induction for new clients via client database maintenance
Formulate strategy to boost sales, enhance reputation, & attain corporate objectives.
Routine sales figures & projections
QUALIFICATIONS AND REQUIREMENTS:
B.Sc, HND, OND, B.Ed.(A degree in any course)
Working experience is entry level.
Prior marketing experience is not essential as adequate training will be provided
PERSONAL ATTRIBUTES
The ideal applicant should possess good communication skills,a can-do attitude, excellent team working capabilities,and a high level of self esteem
TO APPLY
If you are hungry for success and you believe in yourself, com in person with your credentials & CV on the following date of interview.
LAGOS
DGM Marketing
A.A.I. PLC
34, Association Aveue
Off Obanikor B/Stop, Ilupeju Lagos.
07061244487, 01-8170171, 01-8964856
Not later than 25th April, 2012.
Read more >>

VACANCIES IN NIGERIA TODAY, URGENT,

URGENT VACANCIES
A firm based in Ibadan required the services of qualified personnel for the following position:
ADMIN MANAGER
Requirements: Applicants are expected to possess a master Degree in any field ; Excellent communication skills; minimum of 15years cognate Experience.
ADMIN OFFICERS
Requirements: Good university Degree;  Good communication skills; Minimum of 5years cognate  Experience.
FACILITY MANAGER
Requirements: masters Degree in any field of building industry; Excellent marketing and communication skills..
ACCOUNTANTS
Requirements: First Degree in a elated discipline; professional Qualification is essential. Minimum of 7 years post qualification experience.
METHOD OF APPLICATION
Interested applicants should forward their detailed CV and application letter stating the position as the subject to: managementrecruit07@gmail.com not later than 21st April 2012.
Read more >>

SEAMFIX NIGERIA LIMITED CURRENT VACANCY : SOLUTION DEVELOPER (JAVA, .NET)

Seamfix Nigeria Limited is a software company that builds application software and middleware solutions for businesses, governments and institutions. The function of Seamfix is driven by “value innovation powered by technology”. Their business model involves innovating values through technology, measuring the results and benefits to the customer whilst exponentially increasing return on customer’s investments.
Seamfix spectra of software technologies span sectors such as telecommunications, energy, retail and service businesses, universities & colleges, schools, health sector and governments.
JOB TITLE: SOLUTION DEVELOPER (JAVA, .NET)
LOCATION: Abuja
RESPONSIBILITIES:
To lead or assist teams in the design, development, programming, deployment, project documentation, and other tasks for various client projects.
To lead teams or work individually to develop various web applications. 
To provide second level support for basic client ICT issues including desktop maintenance, troubleshooting on various IT service infrastructure management and basic software troubleshooting.
To research, learn and use technology to innovate value, with emphasis on industry trends and prospects.
To work with the development team on various mobile application products. Security, Quality assurance and Testing using Web Standards. And much more.
QUALIFICATIONS AND REQUIREMENTS:
Minimum qualification is Bachelor Degree with Second Class Upper.
Required experience  1 – 5 years.
Willingness to relocate to Lagos or Abuja.
An essay describing in detail any software project carried out by you. State what platform the software was developed, language used, team size, particular role you played (if in a team), challenges, lessons learnt, average lines of code, and references if any (for instance an online link if the application is online).
TO APPLY
If you meet the above specifications, kindly send your CV to careers@seamfix.com on or before 26th April, 2012.
Read more >>

ESTATE FIRM VACA NCY : ESTATE MANAGER

A reputable Estate firm with branches in Nigeria is seeking an experienced, resourceful, aggressive and motivated Estate Manager to head the firm’s Abuja office.
The successful individual will be responsible for creating, implementing and overseeing the Management Strategies for delivering the Abuja Office business target and expanding its market share to be among the Top 5 reputable Estate Agencies within 5 years of operation.
JOB TITLE: ESTATE MANAGER
RESPONSIBILITIES
Seek out service opportunities in the firm’s focal areas of Valuation, Management,
Acquisition and Compensation as well as Agency businesses.
Driving the sales force and achieving the marketing target of our products in the specified region.
Manage all third party relationships with Agents and Clients.
Make periodic reports to management on activities in their region.
Develop a functional and viable marketing strategy that increases sales.
Carrying out feasibility studies and writing reports and proposals.
Motivate and manage team of estate marketers to achieve set targets.
Completing necessary documentation associated with leasing and managing properties,such as, preparation of inspection reports, generation and distribution of monthly owner statements and maintenance of records for company managed properties.
REQUIREMENTS:
Membership of the Nigerian Institute of Estate Surveyors (NIESV).
B.Sc. in Real Estate Management.
A post graduate degree would be an added advantage.
Minimum of 10 years of commercial real estate analysis/asset management experience with an emphasis in Valuation, Acquisition and Compensation, Industrial Properties and Markets; Experience in property management/leasing/operations desirable.
Extensive knowledge appropriate for designing and implementing marketing strategies in the real estate and property management industry.
Strong understanding of market dynamics, customer and requirements.
Highly innovative, proactive and able to handle and meet clients service needs.
Proven ability to create, develop, and implement strategic marketing programs and tactics.
Solid analytical and organizational skills and ability to multi-task.
Highly-developed verbal and written communication skills.
Ability to work independently and as part of a team.
Proactive thinking with detail-oriented and creative problem solving approach.
METHOD OF APPLICATION
For immediate consideration, email your CV or resume with contact info to recruitmentlansford@gmail.com
Not later than 25th April 2012.
Read more >>

15 April 2012

FCMB Bank Graduate Development Programme 2012

First City Monument Bank (FCMB) is recruiting candidates for 2012 Management Development Programme. Workforce Management Centre has been mandated to conduct this recruitment.
FCMB is a leading bank and a key financial service provider in the Nigerian economy with about 30 years in active operation. There exists unique employment opportunities for intelligent and business minded Nigerian graduates at home and in Diaspora who are keen in building a solid foundation in a banking career through our client's 2012 Management Development Programme.
Job Title: The Management Development Programme
Location: Lagos
The Management Development Programme is an extensive and highly competitive one year programme that focuses on preparing employees for managerial responsibilities within the organization.
Participant Profile
The ideal candidates for the MDP are;
  • candidates with strong educational background with a minimum of second class upper
  • Masters degree from a reputable university
  • 2 years relevant work experience
General Requirement
In addition to the requirement stated above under each participant profile, potential candidates must also meet the following requirements;
  • Must have completed NYSC
  • Analytical and Commercially minded
Application Deadline

26th April, 2012
How To Apply
Interested and qualified candidates should:
Read more >>

Microsoft Nigeria Recruits PFE Manager – Nigeria (Customer Service)

Microsoft invites applications from suitably qualified candidates to fill the position of Premier Field Engineering (PFE) Manager – Nigeria.

Our opportunities are broader than you might think. You could find yourself working on software applications and services for consumers, gamers, developers, businesses or governments. Or you might focus on hardware products ranging from gaming consoles to PC keyboards and mice. With so many choices, the opportunities to achieve your potential couldn’t get much better.

Job Title: PFE Manager – Nigeria
Job Category: Customer Service & Support
Location: Nigeria, Lagos
Job ID: 790096
Division: Services & Support

Responsibilities

Premier Field Engineering is a global team that delivers world class support earning customer confidence, trust and loyalty by improving customer health through the optimization and successful implementation of Microsoft technologies. Premier Field Engineering Managers drive the successful oversight of the support delivery business and its resources within the Services Practice

The PFE Manager is responsible for four areas of the support business including:
Operational Excellence
Delivery Excellence
Business Management
People Management
Their value is in developing and maintaining high performing teams that deliver quality services in a profitable way.

Key initiatives for this role include:

Customer Health Index initiative

Workforce Planning

Growth and Innovation surrounding the PFE catalog of services

Continued focus on Customer Satisfaction

Team Readiness & development according to role readiness roadmap with emphasis on customer health

Successful execution in this role will require focus in the job function areas outlined above.

Within Microsoft this position has direct impact at the regional level via front line management of Premier Field Engineers affecting both employee and customer satisfaction.

PFE Managers will have 15-20 direct reports on average. Those direct reports are Premier Field Engineers which come from the Support Delivery Discipline (IC2-5). Supervision responsibilities do include performance review management, mentoring, career development skill/task assessments.

Some of the key decision making for this role includes:

Hiring, performance evaluation ratings and commitment setting.

Using key performance indicators, this position will make many business decisions affecting Regional specific CPH/CPM for Dedicated and Transactional Engineers.

Participating in escalations that include decision making on behalf of the services organization could require additional Premier management escalation.

This role is responsible for support program rollout and may be asked to participate in strategy or design work related to the service support organization.

Performance Review Process

RoleGuide - task & skill assessment, target learning roadmaps.

Premier Service Support Delivery Management Process

Escalation Response Management

Customer Satisfaction Survey Process

Enterprise Service Support Delivery Core Data Reporting

Other internal organizations this role will interact with include:

Enterprise Partner Group (EPG) Field Sales roles including Management, Premier Support roles including Management, and Microsoft Consulting Services (MCS) including Management with the purpose of cross team collaboration on behalf of shared customers.

Customer Support Services (CSS) organization responsible for the delivery of support services and Microsoft Consulting Services (MCS) including Management for the purpose of ensuring quality support delivery and incident escalations.

Qualifications:

A minimum of 2 years or more experience in front line management in an enterprise support environment

3+ years experience in business and process management

Solid experience in regards to design and management of a high performing datacenter is a must.

Experience with negotiation and implementation of customer SLA and OLA is a requirement

Working knowledge and experience in teaming with MS Partners

Experience with working with virtual and remote multi-cultural teams

Value proposition level understanding of Microsoft products and services

Prior account planning and delivery experience preferable in a service environment
Proven record for delivery business results and customer satisfaction.

Application Deadline
20th April, 2012

How To Apply
Interested candidates should:
Read more >>

FCMB Bank Graduate Development Programme 2012

First City Monument Bank (FCMB) is recruiting candidates for 2012 Graduate Development Programme. Workforce Management Centre has been mandated by the FCMB to conduct this recruitment.
FCMB is a leading bank and a key financial service provider in the Nigerian economy with about 30 years in active operation. There exists unique employment opportunities for intelligent and business minded Nigerian graduates at home and in Diaspora who are keen in building a solid foundation in a banking career through our client's 2012 Graduate Development Programme.
Job Title: Graduate Development Programme
Location: Lagos
Job summary:
  • The GDP is a one year programme designed to raise fresh talents through a developmental programme.
  • The objective of this programme is to provide a solid foundation to effectively work in Wholesale Banking area of the Bank.
  • Candidates will be taken through series of classroom lectures and on the job training across all relevant departments.
  • At the end of the one year, candidates will be posted to work in different areas of Wholesale Banking.
Qualifications and Requirements:
The GDP is for Nigerian fresh graduates both at home and in diaspora that meet the following criteria;
  • A minimum of second class upper degree
  • Not more than 26 years old as at the time of this application.
  • Additional qualification will be an added advantage
General Requirement
In addition to the requirement stated above under each participant profile, potential candidates must also meet the following requirements;
  • Must have completed NYSC
  • Analytical and Commercially minded


Application Deadline

26th April, 2012
How To Apply
Interested and qualified candidates should:
Read more >>
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