GRID Consulting Limited is a leading Nigerian multi-disciplinary consultancy firm with a long tradition of high quality, client-focused consulting work. We partner with clients on the national, sub-national, grass root, Small & Medium Scale Enterprises (SME) and corporate levels in Nigeria and across Sub-Saharan Africa to inform policy and strategy and to effect change.
JOB TITLE: FRONT DESK OFFICER
LOCATION: Lagos
LOCATION: Lagos
RESPONSIBILITIES:
Smile and greet customers in a welcoming manner.
Determine nature and purpose of visit, and direct or escort guest to specific offices.
Manage walk-in traffic and Sign in guests as needed.
Provide information to visiting guest and resolve complaints within scope of knowledge; or refer the matter to the appropriate person(s).
Manage phone activity including providing general knowledge to callers.
Record all outgoing calls.
Receive, sort, distribute, or prepare mail, messages, and courier deliveries.
File and maintain records of incoming and outgoing mails.
Keep a current record of administrative staff members’ whereabouts and availability.
Cater for visiting guests in terms of lunch/ tea/ coffee as required.
Coordinate staff travel and logistics plans.
Smile and greet customers in a welcoming manner.
Determine nature and purpose of visit, and direct or escort guest to specific offices.
Manage walk-in traffic and Sign in guests as needed.
Provide information to visiting guest and resolve complaints within scope of knowledge; or refer the matter to the appropriate person(s).
Manage phone activity including providing general knowledge to callers.
Record all outgoing calls.
Receive, sort, distribute, or prepare mail, messages, and courier deliveries.
File and maintain records of incoming and outgoing mails.
Keep a current record of administrative staff members’ whereabouts and availability.
Cater for visiting guests in terms of lunch/ tea/ coffee as required.
Coordinate staff travel and logistics plans.
QUALIFICATIONS AND REQUIREMENTS:
Post NYSC graduate in any discipline from a university.
1 or 2 years in a professional office environment.
Presentable and friendly with a professional disposition.
Ability to communicate in a pleasant demeanor to specific offices.
Ability to establish and maintain a positive and professional relationship with co-workers, clients and visitors.
Excellent communication (oral and written) and interpersonal skills.
Skilled in the use of professional communications etiquette over the telephone and in person.
Post NYSC graduate in any discipline from a university.
1 or 2 years in a professional office environment.
Presentable and friendly with a professional disposition.
Ability to communicate in a pleasant demeanor to specific offices.
Ability to establish and maintain a positive and professional relationship with co-workers, clients and visitors.
Excellent communication (oral and written) and interpersonal skills.
Skilled in the use of professional communications etiquette over the telephone and in person.
