DIVISION: NETWORK OPERATIONS
REPORTS TO: MANAGER-TRANSMISSION
JOB SUMMARY:
Provide necessary support towards proper integration of new backbone, access and leased transmission links including copper, microwave and OFC media
Operate and maintain MUXes and ADMs in a multi-vendor environment including Huawei, Alcatel, Nokia-Siemens, Nera (SDH, DWDM, OTN, OADM and IP)
PRINCIPAL FUNCTIONS:
Provide high level technical support for Regional Field Support Engineers in the resolution of transmission faults; minimize network downtime
Proffer solutions to repetitive transmission network faults affecting network quality and availability
Liaise with the Regional Field Support Engineers towards the resolution of prolonged and repetitive transmission faults
Ensure that all preventive, corrective and configuration Work Orders/ Change Requests are duly implemented and according to the Work Order/ Change Request process
Ensure timely escalation of all inter-MSC, MSC-BSC, BSC-BSC and interconnect transmission links faults; follow up with vendors and third party service providers to ensure that faults are resolved within defined Service Level Agreements (SLAs)
Manage and escalate all unresolved/ major faults to appropriate quarters for necessary attention
Ensure transmission operations work undertaken by vendors/ service providers meets with Etisalat Nigeria specifications
Manage the performance and availability of backbone and access transmission services and systems as deployed – radio/ microwave/ OFC as well as interconnect links copied from
Manage bandwidth on the microwave/ fibre backbone and other transmission media for optimal performance
Administer accurate data within the transmission database, e.g accurate tracking of RFQs and orders placed with vendors/ service providers
Co-ordinate the acceptance testing of all delivered links
Maintain comprehensive records of all transmission links
Prepare and compile reports on leased, backbone and access transmission links in light of existing Service Level Agreements (SLAs)
Monitor and ensure adherence to SLAs by vendors (interconnect partners, transmission link providers, etc)
Conduct routine performance checks on the transmission links via the NMS systems in order to ensure desired Quality of Service (QoS) and customer experience
Ensure that approved transmission optimization tasks are executed according to schedule and with minimal distortion to service
Consistently refine operating processes, systems and platforms to facilitate continuous improvement and ensure network operations meet delivery requirements
Perform any other duties assigned by the Manager-Transmission
EDUCATIONAL REQUIREMENTS:
First degree or equivalent in Electrical Engineering or any other relevant discipline
Relevant professional qualifications/ certifications will provide an advantage
EXPERIENCE & SKILLS:
At least two (2) years’ directly relevant post-NYSC work experience
Ideal candidate must be able to demonstrate:
• At least 1 year experience working on microwave radio installation, commissioning, operation and maintenance
• Excellent understanding of Alcatel, Huawei and Nokia-Siemens microwave radio products
• Excellent understanding of OFC infrastructural operations and maintenance
• Very good understanding of various SDH/ PDH radios
• Very good understanding of GSM network
• Excellent communication and interpersonal skills
CLICK HERE TO APPLY
on or before 25th July 2012.
