A leader in transaction processing and switching, technology integration and Payment Infrastructure - Interswitch is dedicated to evolving the future of electronic payments. We do this with our committed employees, who are inspired to shape the future of the industry and deliver legendary services to our customers.
As an equal opportunity employer, there is always an extensive range of opportunities here for highly energetic, innovative and customer-centric people just beginning their careers and for experienced professionals.
Come join a winning team!! Find out more about career opportunities with Interswitch today.
| Job Title: | Settlement and Reconciliation Officer |
| Job Objective/ Purpose of Job: | To facilitate accurate and timely transactions processing and data presentation |
| Job Duties/ Responsibilities/ Accountabilities: |
Regular/Daily Duties:
- Implementation of daily settlement operations activities
- Settlement and verification of Stakeholder daily net position
- NIBSS t+1 POS settlement processing
- POS Merchant Account number update
- MasterCard file processing
- Daily computation/settlement breakdown report generation
- Verification of Nigerian Interbank Settlement Scheme Posting
- Switched Transactions Reporting for all stakeholders
- Reconciliation Support for stakeholders (Banks and Merchants)
- Switch Revenue Assurance, Analysis and reporting for Management
- Implement dictated quality customer interaction standards.
- Support 99.999% uptime of switching platform through consistent, pro-active monitoring as assigned.
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| JOB SPECIFICATIONS: |
| Education Qualification: | A good degree in any computer science or any other relevant or related field of study from an accredited University. |
| Professional Qualification: | Not mandatory but recognised |
| Experience | 1 year of EFT Payment Processing Knowledge |
| Job Title: | Unit Head, Sales and Accounts Management (Third party Processing Services) |
| Job Objective/ Purpose of Job: | To articulate and facilitate the design and implementation of Third Party Processing service offerings and an effective sales business plan for the department in line with the overall corporate objective to drive business growth and strategic positioning of integration services that meet customer needs; increase revenue generation and contribute profitability to the company’s operations. |
| Job Duties/ Responsibilities/ Accountabilities: |
- Lead efforts to identify and design new profitable/ viable transaction processing services that meet identified market segment needs.
- Lead efforts in business/market development for this solution offerings as well as winning new business
- Ensure on-going identification of new customers and revenue streams to increase market reach and revenue.
- Coordinate activities to identify and monitor needs of customers.
- Ensure the development and maintenance of a customer database.
- Ensure on-going monitoring and analysis of customer information to facilitate effective sales plans and development of relevant product/services.
- Develop and maintain strong relationship with key strategic customers.
- Define and set sales targets for the unit/ subordinates.
- Monitor activities of the team to ensure sales and service targets are achieved.
- Analyse sales performance results and develop tactical initiatives to bridge identified gaps.
- Ensure the development and implementation of effective and efficient service and support management framework
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| JOB SPECIFICATIONS: |
| Education Qualification: | BSc in Computer Science, Engineering or Business Administration or its equivalent |
| Experience | Minimum of 5 years’ cognate experience in a sales role (preferably e-payment product sales or IT sales) |
| KEY COMPETENCIES |
| Functional/Technical: |
- Strong knowledge and appreciation of ICT and e-commerce/payment industry – key operations, products and services, trends, development, challenges and issues.
- Strong knowledge of payment and e-commerce technology, applications, products and services
- Strong Knowledge of Card associations (MasterCard, VISA, CUP, Discover), their nature of business and mode of operations.
- Good knowledge of key payment system / solution and applications,
- Good knowledge of third party processing requirements.
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| Job Title: | Software Developer, Verticals |
| Job Objective/ Purpose of Job: | To develop high quality, reliable products and flexible devices solutions using international best practices and best-in-class technologies |
| Job Duties/ Responsibilities/ Accountabilities: |
Regular/daily duties
- Development of new and existing device solutions based on customers requirement
- Log into @task to update tasks
- Ensure robust and sustainable architecture for software development
- Ensure proper unit testing is done during application development
- Develop applications with PCIDSS standards
- Ensure source codes are ‘checked-in’ VSS
- Ensure proper handling and safety of Devices.
- Coordinate team members and drive initiatives
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| JOB SPECIFICATIONS: |
| Education Qualification: | B.Eng / B.Sc in any Elect/Elect or Computer Science |
| Professional Qualification: | Not mandatory but recognized |
| Experience | 1 year in software development with java, C++ |
| KEY COMPETENCIES |
| Functional/ Technical: |
- In-depth Knowledge of Device applications
- In-depth understanding of Postilion and all its applications
- Cost Optimisation
- Network Administration
- Problem Analysis
- PCI DSS
- In-depth knowledge of SDLC processes
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| Job Title: | Software Developer, Payments Systems |
| Job Objective/ Purpose of Job: | To develop high quality, reliable products and flexible business solutions using international best practices and best-in-class technologies |
| Job Duties/ Responsibilities/ Accountabilities: |
Regular/daily duties:
- Development of new and existing solutions based on customers requirement
- Develop robust database management system
- Log into @task to update tasks
- Ensure robust and sustainable architecture for software development
- Ensure that all back office applications are up and running
- Ensure proper unit testing is done during application development
- Develop applications with PCIDSS standards
- Ensure source codes are ‘checked-in’ VSS
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| JOB SPECIFICATIONS: |
| Education Qualification: | B.Eng / B.Sc in any Elect/Elect or Computer Science |
| Professional Qualification: | Not mandatory but recognized |
| Experience | >= 1 years in software development with Microsoft .Net and (or) java platforms |
| KEY COMPETENCIES |
| Functional/ Technical: |
- Cost Optimisation
- Web Server Administration
- Database Management System
- Problem Analysis
- PCI DSS
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| Job Title: | Project & Deployment Engineer |
| Job Objective/ Purpose of Job: |
- Ensure timely & professional deployment of electronic payment solutions.
- To provide technical expertise & support to other internal business and technical departments.
- To provide support and maintenance for applications deployed to corporate clients and banks on the switch network.
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| Job Duties/ Responsibilities/ Accountabilities: |
- Channel Deployment and certification
- MasterCard M-TIP
- VISA (ADVT, SMS)
- China Union Pay
- Card program Implementation
- MasterCard/ VISA Issuing and acquiring Implementation
- Channel Enhancement (ATM Loyalty)
- Dynamic Currency Conversion Implementation
- Implementation of Instant Issuance as a service
- Implementation of Instant PIN as a service
- Internal application enhancements
- Documentation of Project implementation guidelines, project logs, project reports and test scripts.
- Enhancements of FEP infrastructure for TPP business at bank site.
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| JOB SPECIFICATIONS: |
| Education Qualification: | B.Eng / B.Sc in any Elect/Elect or Computer Science |
| Professional Qualification: | Not mandatory but recognized |
| Experience | 1-2 years minimum experience in a similar function |
| KEY COMPETENCIES |
| Functional/ Technical: |
- Basic knowledge of applications and networks
- Sound technical background, Strong computer and internet research skills
- SQL Database management
- Windows 2000/2003 server operation
- ISO 8583 messaging formats
- EFT communication protocols
- Postilion Software architecture
- EMV chip card transaction processing
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| Job Title: | Sales & Account Management Executive |
| Location: | Lagos |
| Department/Division/ Unit: | Paymate |
| Job Objective/ Purpose of Job: |
- To drive business growth, market penetration, adoption of assigned solutions within directorate to specified target markets
- To ensure that set financial targets are met and products are sold profitably
- To proactively identify new business opportunities, expand market share and adoption of company solutions within specified target markets
- To maintain and develop right relationships with customers using assigned solutions in defined target markets
- To ensure customers are satisfied with the solutions adopted and the solutions deployed meet customer requirements
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| Job Duties/ Responsibilities/ Accountabilities: | Sales Responsibilities
- Responsible for achieving set financial targets with respect to sales turnovers and transaction revenue
- Negotiate profitable solutions to expand company’s market share in assigned target market
- Utilise the various sales methodology, tools & applications and maintain up-to date records of all leads and current status
- Generate demand by proactively reaching potential customers to make them aware of the company’s products and services, in the bid to utilize these services.
- Provide requested information, prepare proposal, business requirement document, project initiation document (PID), project request document (PRD) for each potential sale and ensure sign off with requisite internal and external stakeholders
- Cross-sell InterSwitch products to existing & new customers.
- Prepare and give customer presentations
- Perform customer demonstrations of InterSwitch product/solutions to clients as requested
- Prepare proforma invoice and ensure adherence to payment terms: follow up for balance payment (if any)
- Work with legal team to develop the requisite agreement + contracts for each product and ensure executions by clients who utilize the products
- Respond to Request for proposal (RFPs) for solutions/products that fall under target sector/requested for by client in portfolio
- Liaise with implementation/operations & support team to execute sales/projects won
Customer Information & Account Management Responsibilities
- Input, update and maintain detailed contact information of personnel within organizations in target market/customers using assigned products within GoldMine.
- Maintain accurate and up to date records of contact reports within GoldMine
- Ensure update to Sales funnel; prepare requisite SSO’s within GoldMine
- Serve as listening posts for new ideas/changes and provide relevant feedback to Product Management, Product Operations teams internally
- Segment customers & develop a customer visitation plan( visit, emails, phone calls) and mechanism for obtaining feedback from clients (and key players) using products in portfolioEvent Management Responsibilities
- Attend exhibitions to market division’s products/solution and perform sales duties when required
- Perform customer demonstrations & identify leads that can be converted to sales post-event.Project Management Responsibilities
- Ensure visibility and access to project status/ accomplishment to ensure that agreed deliverables which meet customer requirements are implemented
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| JOB SPECIFICATIONS: |
| Education Qualification: | Bachelor’s degree in Computer Science, or relevant Applied/Social Sciences |
| Professional Qualification: | Not mandatory but recognized |
| Experience | 1 – 3 years minimum experience in a similar /relevant function |
| KEY COMPETENCIES |
| Functional/ Technical: |
- Information Gathering & Analysis
- Market & Customer Understanding/Management
- Proposal/Business Case Development
- Strategic Perspective
- Confidentiality
- Solution Selling skills
- Presentation skills
- Negotiation & Persuasion skills
- Event Management Support
- Project Management skills
- Strong computer skills
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| Job Title: | Project Implementation Engineer |
| Job Objective/ Purpose of Job: |
- Ensure timely & professional deployment of electronic payment solutions.
- To provide technical expertise & support to other internal business and technical departments.
- To provide support and maintenance for applications deployed to corporate clients and banks on the switch network.
|
| Job Duties/ Responsibilities/ Accountabilities: | Operational Responsibilities
- Channel Deployment (ATM, MobilePAY, POS@Bank, Bank@Home, Kiosk)
- Channel Enhancement
- Examples include: ATM Value-Added Services (Logical & Virtual Top-up, Bills Payment, Cheque Processing, Remote Key Management), Multi-Language Support (ATM, POS, Mobile, Web), Channel Customization, Implementation of Value-added services
- Channel Certification (ATM, POS, WEB, Mobile, EMV Certification)
- African Rollout (i.e. Centralized Architecture for channel rollout into other African countries)
- Integration to external systems, parties and networks
- Examples include Integration to Processors/Switches (MasterCard, VISA), Bank Host interfaces to Postilion, Bank Host Migration
- Obtain a good understanding of the Customer’s technical architecture
- Provide support and resolution to clients in accordance with the Service Level AgreementsPerformance Management Responsibilities
- Project completion versus Project plan
- Quality of implementation of projects
- Quality of support and resolution of issues for clients
- Customer satisfaction surveyCommunication Responsibilities
- Provide site visitation reports, project status reports, time sheets or project completion documentation
- Review and summarize miscellaneous reports and documents; prepare background documents as necessary
- Handle all inquiries within capacity
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| JOB SPECIFICATIONS: |
| Education Qualification: | A good degree in any subject |
| Professional Qualification: | Not mandatory but recognized |
| Experience | 1-2 years minimum experience in a similar function |
| KEY COMPETENCIES |
| Functional/ Technical: |
- Technical knowledge of the specific area of assignment and of overall company activities
- Sound technical background, Strong computer and internet research skills
- SQL Database management
- Windows 2000/2003 server operation
- ISO 8583 messaging formats
- EFT communication protocols
- Postilion Software architecture
- EMV chip card transaction processing
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