Job Title: Head of Operations
Location: Lagos
Reports to: Managing Director.
Job Objective: To manage and control all aspects of the company’s operations.
Job Responsibilities
- Involvement in the development of long range and annual plans, and with the evaluation and reporting of progress on plans.
- Oversight of the functional arms of the business- Marketing/Sales, Administration, Finance, Human Resources, and Services.
- Lead role in the design and standardization of organizational procedures and processes as preparatory to ISO certification.
- Ensuring the general reduction of the cost of operations.
- Eliminating or minimizing customer complaints
- Ensure that projects are managed within the allocated budgets and resources of the organization.
- Oversee preparation of annual budget, regular variance statements and annual audit.
- Plan, direct and coordinate various aspects of the day to day activities of the organization.
- Responsible for ensuring that the administrative services of the company are completed and addressed in a timely fashion.
- Implement the company’s policies and procedures and must also ensure that his managers and supervisors implement and support the policies with their crews.
- Set goals for departments or divisions based on the company’s strategic plans
- Write reports on business operations for management review
- Ensure compliance to regulatory concerns.
- Reach firm revenue targets, produce accurate sales forecasts and set performance goals for subordinates.
- Perform other duties as directed.
- A Bachelor’s degree from an accredited institution. An MBA will be an added advantage
- A minimum of eight (5) years of experience in sales, business management, planning and financial oversight.
- A minimum of two (2) years of experience in senior management.
- Demonstrated ability to work in a proactively diverse organization.
- Excellent, proven interpersonal, verbal and written communications skills.
- Proven ability to cope with conflict, stress and crisis situations.
- Ability to work well with all levels of management, executive leadership and support staff
- Possess strong leadership skills
- Must demonstrate passion and enthusiasm in discharge of duties.
- Must possess strong decision making and problem solving skills
- Must possess superior training and delegation abilities.
- Must be conscious and capable of offering pragmatic solutions to complex issues.
- Highly developed ability to build a relationship amongst staff based on trust, mutual respect, and open communication. Working relationships should be harmonious and focused on achieving common objectives.
- Must display a strong work ethic, integrity and total honesty.
19th December, 2012
How to Apply
Interested candidates should forward CV to:
angel@hamiltonlloydandassociates.com
Note: Only qualified candidates that fit the job description will be contacted. Please ensure you read Job description carefully.
