Customer Service Operations MIS Supervisor at Unilever Nigeria Plc

Unilever Nigeria Plc is seeking to fill the vacant position of Customer Service Operations MIS Supervisor.

Position: Customer Service Operations MIS Supervisor

Reference: 00267530
Job Level: Experienced/Mid-career
Area of interest : Supply Chain
Location: Oregun
Country: Nigeria
Salary(per annum): 500K - 1M

Job Description

• Weekly/daily generation of Customer replenishments and orders.
• Drive CCFOT (Customer Case Fill On Time); and Customer Stock position through effective analysis of DBR (Demand Based Replenishment) tool.
• Effective root cause analysis of service losses using standard CCFOT loss tree
• Data Management of Key Distributors(KD) information ex Ultra.
• Daily monitor and liaising with 3PL team and effective reconciliation and analysis of weekly service reports. 
• Coordinate generation of weekly extracts and reports to generate Out Of Stock(OOS), Prove of Delivery(POD),Goods in Transit (GIT) and KD sales out report for Management Information

Further information on job

• Responsible for all MIS reporting activities in CSO.
• Will be responsible for the weekly/daily order generation and management of customers orders

Minimum requirements

• Minimum qualification is OND in any related field

Other Qualifications

• At least 3 years experience in data analysis and reporting
• Working Knowledge of Customer Order Management and Sales operations.
• Must be proficient in use of Microsoft office tools especially Ms excel
• Good written & spoken English 
• Ability to work without close supervision
• Analytical Thinking
• Willingness to work overtime including weekends.

Application Closing Date
28 Aug 2012

How To Apply 
Interested and qualified candidates should:
Click here to apply online