1.) Passenger Service Agent
The Passenger Service Agent's role is to provide front-line customer information and service to a high volume of passengers. He/she must have the ability to focus on the needs of passengers and act to ensure they are met.
Responsibilities:
- Direct and assist all departing passengers at the Check-in counters and/or boarding gates.
- Assist all passengers with flight information
- Keep check-in area clear by directing passengers to their destinations
- Coordinate with Ramp Agents, aircraft arrival/departure times or any other passenger useful information
- Render excellent Customer service and care
- The candidate should possess B.SC in any discipline.
- Must have at least 2 years working experience in customer relation role
- Must be between the ages of 21 - 33
- Working experience on the same role will be an added advantage
- Must be Customer focus
2.) Baggage Handler
The Role:
Ensure that all passenger baggage is safely loaded / unloaded from the aircraft and to assist other baggage handlers to perform their job accordingly.
Resposibilities:
- Load baggage into and unload baggage from the aircraft,
- Ensure that bags are loaded for designated flight.
- Ensure that there are no leakages, damage or improper loading of baggage.
- Candidate must possess SSCE
- At least one (1) year working experience on similar role will be an added advantage.
- Candidate should be between the ages of 21 - 35.
- Should be able to ensure that no bags are tampered or damage.
- Must pay attention to detail.
3.) Turn Around Co-ordinators
The Role:
Co-ordination of all functions required during ground handling, enabling safe, secure and punctual aircraft turnaround times in accordance with the Ground Operations Manual and the relevant CAA regulations.
Responsibilities:
- Direct ground handling activities to ensure delivery of safe and punctual aircraftturnaround.
- Responsible for ramp safety and security of equipments attached to the aircraft for the purpose of ground service.
- Coordinate and direct all operational activities, including loading/unloading, fuelling, boarding.
- Ensure proper crew briefing including the provision of weather forecast and other relevant information.
- Perform weight and balance tasks to assigned flights in accordance with the relevant operations manuals.
- Perform flight watch and monitoring to ascertain the position of assigned flights at all times and keep OCC informed of any expected delays or disruption to the schedule.
- Ensure the compilation of all operational statistics and the efficient storage of relevant flight files.
- A Bachelor’s degree in any discipline
- Dispatcher’s license and Certificate in load control are added advantage.
- Must be between the ages of 21 - 35
- Must have at least 2 years working experience in a similar role.
- Must have analytical skills, and be able to adapt to different situations,
- Good knowledge of airport operations.
4.) Catering Supervisor
The Role:
Major responsibility is the management of on board catering without any shortfall or damage, cleaning contracts and flight entertainment
Responsibilities:
- Confirm what should be loaded into an aircraft base on route.
- Oversees the sealing and loading of meal into a trolleys or canisters.
- Ensure that catering items are not diverted to illegal point.
- Ensures that ramp safety procedures and regulations are observed.
- Provide cost benetit analysis pertinent to simulations
- Must have at least OND
- 2 years working experience on the same role will be an added advantage.
- Must be between the ages of 21 - 35.
- Must have good leadership skill.
- Must be able to be anticipated and Prioritized.
- Pay Attention to details.
- Entrepreneurial innovation traits
- Achievement drive.
- Must be Proactive.
5.) Catering Loader
The Role:
Responslble for all aspects of catering line operations including loading and unloading of catering items equipment
Responsibilities:
- Ensure that meals loaded into an aircraft are in line with schedule/flight programme.
- Assist in packing of airline catering as per specification.
- Ensure that meal loaded in trolleys or canisters are sealed properly
- Assist in all flight documentations-delivery slip, flight reports, seal records, etc according to procedures.
- Comply with all ramp safety procedures and regulations.
- Offloading and loading of catering according to aircraft loading plans and specification.
- Assist in the handover of catering to crew according to rules and regulations.
- Must have SSCE or its equivalent.
- Working experience on similar role will be an added advantage.
- Must be between the ages of 21 - 35
- Must pay attention to detail.
- Ready to work with little or no supervision
- Must be trustworthy.
6.) In Flight Catering Hi-Lift Driver
The Role:
Responsible for the operation of the catering Hi-lift.
Responsibilities:
- Ensures the cleanliness/serviceability of the Hi—lift and other catering vehicles ensuring their optimum functionality.
- Identifies and report all faults to the maintenance dept.
- Cooperates with the hydraulic mechanics in maintaining the vehicle maintenance records.Assist in packing of airline catering as per specifications-TSU etc.
- Assist in all flight documentations-delivery slip, flight reports, seal records, etc according to procedures.
- Observe all ramp safety procedures and regulations.
- Sealing and offloading/loading of catering according to aircraft loading plans and specification.
- Assist in the handover of catering to crew according to rules and regulations.
- Valid driving license and WAEC
- Must have at least two years working experience
- Must be between the ages of 25 - 35
- Must have good interpersonal skill.
Application Closing Date:12th September, 2012
Method Of Application:Interested candidates should send their applications and detailed CV to:aviationgroundoperations@arikair.com
