Opportunities exist or highly qualified candidates who will take up a challenging job in a recognised international hospitality gaming company.
Candidates who wish to be considered must possess basic minimum attributes and qualities before applying for vacant positions below:
Position Title: IT ENGINEER
Position Code: IE 001
Job Summary:
Responsible for proividing all aspects of technical support to end users within the constraints of the technical processes, thereby ensuring stability and maximal availability of these infrastructure components to the unit. Will be responsible for performing all technical tasks assigned to them.
Qualification and Experience
Minimum HND/BSc in Computer Engineering or Computer Science
MCTS: 70-640 or 70-642 or 70-643
ITIL Foundations certificate.
CompTia A+ or DEL DCSE (Desktop & Portable)
CompTia N+ Nortel NCSS or Cisco CCNA is an added advantage
MCITP: Enterprise Administration is beneficial
3- 5years relevant and IT support experience..
Helpdesk and customer service experience.
Shift based work.
Customer service skill
Key Responsibilities.
Ensures stability and maximal availability of the IT infrastructure components to
to the unit, as well as perforrnrng all technical tasks as assigned and required.
Ensures closure of assigned 2nd level fault resolution calls within the required SLA.
Executes change control work orders as assigned within the required SLA
Provides assistance or adhoc training to users when reqdeed.
Ensures maxImum stability of IT infrastructure components byperforming maintenance tasks.
Contributes to the continuous improvement of performance polices and procedures.
Application Closing Date
6th September, 2012
Method of Appliaction
interested and qualified candidates should send their detailed CV to:
vacancies@ng.suninternational.com using the Position Code IE 001 as the subject of the email.
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