Stanbic IBTC Bank - is the largest bank in Africa and our highly visible brand, award-winning service, and strong global presence helps us maintain our market-leading position. We place huge value on the talent of our people to drive our continued success, and to support our plans for growth.
Stanbic IBTC Bank is recruiting to fill the below position:
Job Title: IT Service Management Analyst
Job ID: 10084
Job Purpose
Supporting team track (in country) and remedy solution for internal customer support group and the business
Real time monitoring and communication on critical bank’s services using ITM
After hours resource management for IT
Management of personal and departmental shared folder
Ensures adherence to defined IT polices
Monitoring and communication of service availability
Manage the established change management process
Develop adequate MS reporting from service desk and team track database
Coordination of DR exercise at mid-year interval
Ensure strict compliance to IT ‘s change management
Any other duties as may be assigned by Department Head & Team Leader.
Application Closing Date
15 November, 2012
How To Apply
Interested and qualified candidates should:
Click here to apply online
