Senior Fraud Analyst at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

MTN Nigeria is recruiting to fill the below position:

Job Title: Senior Fraud Analyst
Reporting To: Senior Manager, Subscriber Fraud

Location: Lagos

Job Description

• Manage the administration of the AML system.
• Assist SM, Subscriber Fraud to review fraud policies, processes and procedures and provides recommendation for improvement.
• Ensure compliance to laid down Mobile Money operation processes.
• Review policies relating to AML, Mobile Money and Mobile Number Portability blacklisting and whilst blowing to ensure compliance to MTNN policies.
• File accurate suspicious activity reports to banks as required by law and MTNN Mobile Money policy.
• Develop relationships to ensure AML data integrity and completeness.
• nderstand subscriber trend patterns and develop alarms to that will proactively flag suspicious transactions.
• Fine tune AML systems in line with changing trend analysis of subscribers.
• Maximise the Fraud management System  to aid investigation as necessary
• Validate statistical and detailed information about commissions, service fees and taxes related to Mobile Money services; transaction pattern, profile change and compromised point and customer hotlists.
• Validate all alerts involving customer, agents, merchant, banks suspected criminal history and report finding to SM, Subscriber Fraud
• Proactively identify, evaluate and prioritise product development opportunities and advise business on its benefits.
• Follow up and ensure resolution of all investigations.
• Review business requirement specifications and user requirements for new product launches or system changes to assess the impact on revenue and fraud
• Assist to produce required reports, both periodic and ad-hoc.
• Ensure that fraud analyst compile with monitoring of the system 24 hours a day / 7days a week and report findings.
• Manage the shift calendar of the Mobile Money team.
• Ensure all fraud queries and resolutions are properly logged in the fraud management logbook.
• Prepare presentation material denoting trending, key indicators and performance impacting losses through fraud.
• Recommend tools and methods that could be deployed in combating Mobile Money fraud.
• Develop tests to challenge existing fraud processes and make recommendations for change.

Requirements

• First degree in any numerate discipline with post graduate diploma in computer science.
• Minimum of 4 years work experience comprising any 2 combination from below;
• Minimum 2+ years in fraud prevention utilizing Anti Mobile Laundering Tool and Fraud Management System (FMS)
• Minimum 2+ years in Revenue Assurance Operation / Telecom Analytics
• Minimum 2+ years in E-commerce and payment
• Preference will be given to candidates with:
• 2+ years supervisory / managerial and telecommunications industry experience
• A strong background in risk/business assessment

Application Closing Date
10th December, 2012

How To Apply
Interested and qualified candidates should:
Click here to apply online