IBM Nigeria Current Vacancies (3 Positions)

1) Job Title: Client IT Architect-Nigeria Job description

Employees in this role develop, through direct customer contact, an effective, ongoing business relationship with their major small and medium business clients in one or more industry segments. They identify opportunities, provide solutions to their business needs and improve their business and financial performance. Employees in this role require knowledge of the availability and use of all available marketing resources. Responsibilities include: -Select and prioritize the high-growth and value revenue opportunities -Participate in or lead cross functional sales and marketing teams -Develop client e-business propositions that clearly identify financial and other business benefits -Select the appropriate offerings that will meet client's business objectives -Select territory distribution channels for solution delivery, with Territory Partner Management. -Identify and utilize all marketing resources available to help meet territory objectives -Accountable for total customer satisfaction, market share, IBM revenue and profit

Required Bachelor's Degree At least 5 years experience in Manage Client Relationships At least 5 years experience in Lead in Setting Technical Direction English: Fluent

Preferred Business/Management At least 8 years experience in Manage Client Relationships At least 8 years experience in Lead in Setting Technical Direction

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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2) Job Title: CEWA BPO Leader 

Job description

The job role is BPO manager for CEWA driving revenue achievement across STG software and services brands establishing a coverage model in the key hub countries and managing the team to achieve revenue and expensive objectives It is a key leadership role in the overall CEWA management team given the significance of the business partner contribution in this MEG.

Required High School Diploma/GED English: Fluent

Preferred Bachelor's Degree

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

APPLY HERE

3) Job Title: Telecommunication Business Operations Specialist

Job description

1.Consulting to other Business Units on Billing and Customer care applications 2.Ensure solutions at all times meet business current and further needs and conforms to IBM standards. 3.Management and Implementation of Billing and Customer care solutions 4.Ensuring that business critical Billing system and other related Billing applications are 99.99% available continuously. 5.Design, manage and maintain Business Continuity Planning, Disaster Recovery Planning, Capacity planning and procedures for responsible systems/applications. 6.Ensure systems and data integrity at all times. 7.Work with functional staff to ensure quality and expectations for standards are met 8.Advise management on technological developments in Billing and any other relevant trends. 9.Implementation support for Billing and Customer Care Systems 10.Serve as a central point of contact for Billing and Customer Care applications in IT. 11.Ensure System and applications are compliant with IT policies and standards. 12.Ensure reporting are accurate and timely 13.Ensure that Billing and Customer care Systems are developed to Standards required for business effectiveness and agility. 14.Ensure all these Applications and Billing solutions are documented (processes, policies & procedures) and updated at all times. 15.Ensure all these Applications and billing solutions are alert, dynamic as regards Business requirements. 16.Optimal use and re-use of IT Investment/minimizing duplication

Required Bachelor's Degree At least 4 years experience in SDLC and Application Support At least 4 years experience in ITIL and Microsoft Office At least 4 years experience in Reporting and Project Management English: Fluent

Preferred Information Technology At least 5 years experience in SDLC and Application Support At least 5 years experience in ITIL and Microsoft Office At least 5 years experience in Reporting and Project Management

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

APPLY HERE