LOCATION: Lagos,NG
JOB SUMMARY
Develop new mobile banking and financial products in conjunction with partner banks, switches, merchants and biller aggregators
Manage the end-to-end mobile banking platform and relationships with agencies and banks to support the use of mobile financial service
JOB RESPONSIBILITIES
Develop innovative products and delivery channels to existing or new mobile banking platforms across multiple bank partners
Support implementation of Etisalat Nigeria s mobile banking strategy by planning and developing commercial solutions and inputs for the product roadmap and evolution
Co-ordinate development of agency network to provide support for Etisalat Mobile Money and banked customers
Ensure that Etisalat mobile banking solutions and channels are aligned with banking and other regulatory standards for services to be launched and supported
Manage the launch and all processes for mobile banking propositions, channels and services and ensure it is in line with Etisalat quality standards
Define processes and scope of work to facilitate recruitment, training and performance management of mobile money/ banking agents
Carry out pre-sales gap analysis and determine product fit to customer needs.
Implement product optimization schedules, financial management, market introduction and lifecycle support
Ensure customers are educated on all mobile banking products and services and customer complaints are promptly resolved
Generate operational and management reports with analysis to track success and progress of client adoption, client value, and direct and indirect financial benefits
REQUIREMENTS
Bachelor s degree in any numerate discipline
At least three (3) years directly relevant post-NYSC work experience in mobile banking
Ideal candidate must be able to demonstrate:
Good knowledge of business development in banking e-business and/ or e-channel
Good knowledge of e-banking product lifecycle management and operations
Good understanding of channel distribution and planning
String experience in relationship management and sales force management
Sound documentation skills.
DUE DATE: 6th December, 2012
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