We are recruiting to fill the position of:
Job Title: Software Engineer (E-Business Solutions)
Ref No: EBS 01
Location: Port Harcourt
Job Description
- Provide support for off-the-shelf, customized or in-house developed applications within SLA time frame.
- Ability to effectively and professional communicate with management, staff, and customers.
- Strong ability to assess complex situations, set priorities, and implement action plans.
- Participate in planning, designing, evaluation and installation of software upgrades.
- Maintain/modify developed applications and corresponding documentation based on the changing user requirements.
- Reporting (developing reports from existing applications based on user requirements).
- Off-the-shelf application testing and drafting /Validating user and maintenance documentation for service delivery teams.
- Provide support, maintenance, and troubleshooting of software in accordance with Total’ polices.
- Establish and maintain effective professional working relations with coworkers and clients.
- Provides regular feedback on software/application performance, both in general an against specific service levels.
- Ensures security standards and polices are strictly upheld.
- Manages a continuous service availability improvement process through system optimization and exploitation
- Check for System Speed
- Determine time to install, update, upgrade software before release
- Documentation of all old & new packages
- Determine compatibility with the Operating system
- Determine Flexibility of the new package with old one
- Ensures compliance with TOTAL corporate and local IT policies procedure and architecture and application and integration of new TOTAL corporate initiatives.
- Ensures Service Level Agreement (SLA) is fulfilled satisfactorily
- Exceeding customer’s expectation in fulfilling Service Level Agreement satisfactorily.
- Fault location, troubleshooting and resolution.
- Testing of round trip response times (weekly)
- Documentation of faults resolution
- Weekly reporting as desired by our client.
- Maintain and observe Health, Safety and environment policies and procedures in the course of discharge of your duty.
- Ensure the confidentiality and secrecy of all data under your care and trust in the execution of this project.
- Doing such other things as may from time to time be directed and assigned by our client.
- Receiving and resolving complex issues and meeting customer needs
Qualification
- A bachelors’ degree in Engineering/Science, with not below Second Class lower grade. A Masters Degree with specialization in Computer Engineering/Science will be an added advantage
- Ability to design and maitain web applications in PHP, Dotnet and Java Languages
- 5-8 years work experience in an ICT company
- 5 Experience in a similar position with ability to motivate and provide leadership to the Engineering team
- Experience in building teamspirit and leadership skills
- Ability to design and maitain web applications in PHP, Dotnet and Java Languages
- Effectively utilize sales-related information technology applications (PowerPoint, Excel/Word/Access)
20th Sept. 2012
Method of Application
Interested and qualified candidates should
Click here to apply online
Only shortlisted candidates will be contacted